Complaints

Updated on: February 11, 2025

Topics for this chapter

11.1
11.2

Within the Lorentz Casimir Lyceum there is a 'Code of Conduct and Integrity' which describes, among other things, how we want to deal with each other and what our common values and standards are.

It may unexpectedly happen that a situation arises where one feels unheard or feels unjustly treated or treated.

When this happens, it can be reported to the designated officials. Should this not resolve the situation, there is the possibility for students or parents to file a complaint with one of the internal confidants (section 5.4 school guide).

if the school does not succeed in this, despite several attempts, management, parents, pupils and staff may appeal to the national complaints committee.

The complaints procedure describes the procedure and method by which a complaint can be filed and handled. The complaints procedure can be found under the heading parents and students under documents and forms on the website.